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Last updated: 03 September 2026
Wittyboost strives to deliver excellent service. This Refund Policy outlines when refunds are available and how to request them. By using our platform, you agree to this policy.
Funds deposited into your Wittyboost wallet are non-refundable to the original payment method. They can only be used for services on the platform or transferred to other Wittyboost users. In exceptional cases (such as verified duplicate payments), contact our support team within 24 hours.
Refunds for SMM orders are available when: (a) The order fails to start within 24 hours of placement. (b) The service is unavailable and cannot be substituted. Partially completed orders are not eligible for full refunds. If a service delivers partial results, a proportional refund may be considered. No refunds are available for completed orders.
Virtual number sessions are non-refundable once an OTP has been received. If no OTP is received within the 20-minute window, you may cancel the number for a 50% refund to your wallet. Full refunds are only available if the number session failed to start due to a platform error.
Gift card submissions that are rejected will result in no payment and the card will be returned. If a gift card is approved and credited but later found to be invalid, Wittyboost reserves the right to reverse the credit and take legal action for fraud.
Marketplace purchases are protected by escrow. If a seller fails to deliver the agreed item within 48 hours of purchase, a full refund to your wallet will be issued. Disputes must be raised within 72 hours of purchase. After the dispute window, funds are released to the seller.
To request a refund: (1) Log in to your account. (2) Go to Support → New Ticket. (3) Select "Billing / Payment" as the category. (4) Provide your transaction reference and reason. Our team will review and respond within 24-48 hours.
Approved refunds are credited to your Wittyboost wallet immediately. Refunds to original payment methods (where applicable) take 5-10 business days depending on your bank.
Users who abuse the refund system (repeated false claims, chargeback fraud, etc.) will have their accounts suspended and may be barred from future refunds.
For refund inquiries: support@wittyboost.site | Use your transaction reference when contacting us.